Advanced digitalisation and interconnection of information technologies (IT) in companies provides advantages but also significant security challenges. The permanent threat of cyber attacks requires a proactive approach to protect sensitive data, applications and systems. It is precisely here that a Security Operations Center for IT (SOC IT) comes into play. With its ability for continuous monitoring (24/7/365), early warning of attacks and fast responses to security incidents, the SOC plays a decisive role in the protection against cyber threats.
The IT environments of companies and authorities are more and more complex and distributed. This complexity requires highly qualified specialists, who can secure the company infrastructure 24/7. Continuous 24-hour operation with experts is economically challenging. This is why the security management process is often at least partly outsourced.
Being a reliable partner, Thales offers maximum flexibility to fully cover our customers’ security processes, and to meet their individual requirements.
Our approach
Our approach is the development of a roadmap in close collaboration with our customers and security experts. It ensures a comprehensive incident response process including the following elements:
- Customer training in the latest security processes
- Establishment of a seamless connection between the Thales SOC and the customer infrastructure
- Definition of Service Level Agreements (SLAs) and clear responsibilities to ensure a defined process
- Implementation of a monitoring based on the customer solution or the SIEM Shared Service from Thales
- Reporting of only relevant incidents by Thales after an in-depth pre-analysis
- Provision of detailed reports for the operations and the management department
With Thales being their partner for SOC services, our customers not only get continuous monitoring of their IT system landscape but also individual security solutions – according to their requirements.
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